(1) If you are receiving the below error message when trying to sign in on this website to view online education:
Please ensure you have no typos in your entered customer account email address.
Please note that while you may have an existing customer account under your state association’s website, a customer account on this website will be a separate account. You are safe to create a new customer account by clicking on “Sign In” and clicking on the “I am a New Customer” button.
(2) If you are receiving the below error message when trying to sign in on this website to view online education:
Please ensure you have entered your password in correctly and you do not have CAPS Lock engaged on your keyboard
Please reset your password by clicking on "Sign In" and then the “Forgot your Password?” link below the Password field and follow the onscreen directions.
If you don’t know what your user information is, or it isn't working for you, please contact the Help desk at (877) 602-9877 or email@example.com to have your login information reset.
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